Post Booking - What to Expect

Connect with Your Vacation Rental

You’ve just booked your dream vacation rental. Now it’s time to plan your trip. To ensure that everything goes smoothly, we’ll keep you updated all the way to your arrival.

We’ve sent you a confirmation email with your reservation information. When you get close to your stay, you will receive comprehensive check-in instructions.

Your Reservation Explained

  • As soon as you book, you will receive a confirmation email from us with your reservation information.
  • 50% of payment is required at time of booking and the remaining 50% is due 30 days prior to check-in.
  • 7 days before arrival, you will receive check-in instructions and information from the local Property Management Company.
  • The local property management company will be charging your credit card, and therefore appearing on your statement
  • You can cancel without penalty if within the cancellation period defined on the property Terms and Conditions. This can be referenced in Step 1 of the checkout process.
  • Your cancellation refund will depend on how you booked and the date of cancellation.
  • To cancel if you booked cash please call the local Property Management Company.
  • To cancel if you redeem points, contact Vacation Rentals by Choice Hotels ™ at (844-448-7792) .

Choice Privilege® Points Earned

If you booked through our website, you’re a Choice Privileges member, and you entered your Choice Privileges points number, you will receive Choice Privileges points within 6 weeks of checking out.

Choice Privileges Questions

Can I use points earned from vacation rentals to book a hotel room?

Yes, this is how we make vacation even more rewarding—and you can also use points earned for other perks, too! Visit the Choice Privileges page to learn more about redeeming points.

How many points can I earn for each vacation rental stay?

As a Choice Privileges member, you earn 5 or 10 points per every one ($1) U.S. dollar spent on a vacation rental property. Visit the Choice Privileges page to learn more about earning points.

Can I redeem points for a vacation rental?

Yes, you can now redeem points for Vacation Rental stays!

How many points do I need to redeem for Vacation Rental stays?

Points required vary by Vacation Rental unit and dates. To view the number of points required, select the “book with Choice Privileges points” check box on the Vacation Rentals page and search for a destination.

Can I use Points Plus Cash for Vacation Rental stays?

No. At this time, you can only use points for a Vacation Rental redemption.

Do Vacation Rental stays count towards national promotions (e.g. Stay two times, get a free night)?

No, at this time Vacation Rental stays do not count towards national promotions.

Do Vacation Rental stays count towards Elite status?

No, at this time Vacation Rental stays do not count towards Elite status.

Does it cost anything to join Choice Privileges?

Choice Privileges is absolutely free to join. If you would like to sign-up, please visit today, and start earning rewards from the first day you join.